Terms of Service

Effective date: July 24, 2026 · Version 2.0

Welcome to QuestPal! These Terms of Service ("Terms") are an agreement between you and Jack Le (doing business as "QuestPal"), 740 Whidbey St, Melbourne, FL 32904, USA ("we", "us"). They govern your use of the QuestPal mobile application and website (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy.

1. Parent-managed accounts and account security

You must be at least 18 years old and the parent or legal guardian of any child who uses QuestPal. You are responsible for setting up your child's profile, supervising their use, and for all activity under your account. Keep your sign-in credentials and Parent PIN confidential — do not share them with anyone outside your household, and do not let others use your account instead of registering their own.

2. What QuestPal is

QuestPal is an AI-powered homework helper that guides children through school problems step by step. It is a learning support tool — it is not a school, a licensed teacher, a tutor certification program, or a substitute for professional education.

3. AI accuracy — please read carefully

⚠️ QuestPal uses artificial intelligence, and AI can make mistakes — including occasional incorrect answers, calculations, or explanations. You and your child are responsible for checking answers and sources before relying on them (for example, before submitting homework). QuestPal is provided as a learning aid, and we do not guarantee the accuracy, completeness, or suitability of any response. You can flag any incorrect or inappropriate response using the report (🚩) button in the app.

4. Academic integrity

QuestPal is designed to teach, not to do the work. You agree that your child will:

• Follow their school's academic-integrity and AI-use rules
• Not submit QuestPal-generated work as their own where that is prohibited
• Not use QuestPal during examinations or assessments unless expressly permitted
• Verify answers and sources rather than copying them blindly

5. Not a medical or emergency service

QuestPal's mood check-ins and encouraging messages are wellbeing features for motivation only. They are not mental-health care, diagnosis, or crisis support. If your child needs help, contact a qualified professional, or emergency services in an emergency.

6. Sensitive content — what not to upload

Please upload only the homework problem itself. Do not upload or type:

• Information about other children
• Faces or identifying photographs
• School records unrelated to the question
• Medical or counseling records
• Passwords or government identifiers (SSN, passport numbers, etc.)
• Copyrighted textbook content beyond the portion necessary to get help with a problem

7. Acceptable use

• Use the Service only for personal, non-commercial educational purposes.
• Do not attempt to abuse, overload, reverse-engineer, or gain unauthorized access to the Service.
• Do not use the Service to generate harmful, unlawful, or abusive content, or attempt to manipulate the AI into behaving outside its tutoring purpose.

We may suspend or terminate accounts that violate these Terms.

8. Beta period and subscriptions

During the beta period, QuestPal is provided free of charge and features may change, break, or be removed at any time. Paid subscription plans may be introduced later; pricing and terms will be shown in the app before you are ever charged, behind the parent PIN gate. Usage limits (such as daily or monthly message caps) may apply to any plan, including free plans.

9. Your content and license to us

You retain ownership of the content you and your child submit (such as homework questions). You grant us a limited license to host and process that content solely to operate the Service — for example, sending a homework question to our AI provider to generate a response. This license ends when the content or your account is deleted, except for temporary residual backup copies (which expire on our providers' standard schedules) and records we must retain for legal or safety reasons. We do not use uploaded content for advertising, and we do not use it to train our own or third-party general-purpose AI models.

10. Intellectual property

The QuestPal name, logo, app design, and software are our property and are protected by law. These Terms do not grant you any rights to them except the limited right to use the Service.

11. Termination, deletion, and data export

You may stop using QuestPal and delete your account and all data at any time — in the app (Settings → "Delete Account & All Data") or via our Delete Account page. On termination for any reason, child data is deleted as described in the Privacy Policy. Before deleting, you may request a copy of your child's learning history by emailing questpalapp@gmail.com. We may suspend or terminate the Service (or your access) for violations of these Terms or discontinuation of the product, with reasonable notice where practical — and if we discontinue the Service, we will delete stored child data.

12. Disclaimer of warranties

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, or uninterrupted availability.

13. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, or consequential damages — including lost profits, lost data, or academic outcomes — arising from your use of the Service. Our total liability for any claim will not exceed the amount you paid us in the 12 months before the claim (or USD $50 if you paid nothing). Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited, and nothing in these Terms limits rights you may have under consumer-protection law.

14. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you in the app or by email before they take effect. If a change would materially expand the collection or use of children's personal information, we will request renewed parental consent — continued use alone will not be treated as acceptance of such a change.

15. Governing law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Florida, unless applicable law gives you the right to another venue.

16. Contact

Jack Le (QuestPal) · 740 Whidbey St, Melbourne, FL 32904, USA
Email: questpalapp@gmail.com